I emailed this company to make an enquiry and speedily received an automated reply stating they'll contact me within 24hrs. I have dealt with many online companies, especially in the states, and usually receive a reply within hours even. Their website states: SmartBuyGlasses takes pride in providing excellent customer service and satisfaction by guaranteeing the highest quality eyeglasses, sunglasses, and contact lenses.Whether you are a new or returning customer, the SmartBuyGlasses help center can guide you to the answers you are looking for.We're here to help you!
I'm still waiting for a reply, there is no phone number. Have been desperately looking for sunglasses that they seem to stock and needing them quite urgently. It seems I'll have to find another, more reliable, stockist. I see also they 'don't respond' on hellopeter as well, no surprises there