Complaint / review / scam report
As usual companies refuse to pay
I took out account protection for my Mr. Price account which covers the OUTSTANDING BALANCE in the event of retrenchment amongst other things. I have been retrenched and sought to benefit from this policy that I have been paying for for years only to be informed that half of the outstanding balance has been covered. I am since receiving collection calls and being threatened with being listed as a bad payer with the credit bureau, bearing in mind that I am unemployed! In querying this with the department in question I am now given a whole list of "legal" reasons why this balance has not been paid out by the insurer. What is the point of having a policy for life's unexpected events only to have them not keep their end of the contract. They are paid every month by thousands of people who never has a need to use the benefits however when it is needed they find loop holes not to pay. I demand full settlement immediately. This benefit is for when you get retrenched which I am. Stop making excuses, hold your end of the contract. Insurance companies are not interested in protecting the interest of those who pay for it but in ensuring their gravy train lifestyles on their private islands!!!
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