WITH REGARDS TO MY PREVIOUS COMPLAINT ON CTM SOUTHGATE, I AM DELIGHTED TO SAY THAT THE FOLLOW UP I HAD WAS FANTASTIC.
A LADY BY THE NAME OF JENETTE FROM THE CTM CUSTOMER CARE SERVICE CENTRE CONTACTED ME AND IRONED OUT ALL THE CREASES. NOT JUST THAT, SHE ALSO WENT THE EXTRA MILE FOR ME, BY COMPANSATING ME WITH A GIFT VOUCHER FOR MY NEW BORN BABY.THERE WAS ALSO REGULAR FOLLOW UP FROM HER TO ABOUT THE PROBLEM I EXPERIANCED.
MANY THANKS TO THE MANAGEMENT AND STAFF OF CTM SOUTHGATE AND A SPECIAL ONE TO JENETTE FOR GOING THE EXTRA MILE.
EXCELLENT WORK GUYS.KEEP IT UP!!!
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