AfricaComplaints.com » Shops, Products, Services » Complaint / review: Bride&co - Great Service (Rivonia Branch is very very poor) | #22038

Bride&co
Great Service (Rivonia Branch is very very poor)

I went to the Rivonia Branch October last year as it is closer to home and i asked about getting my bridesmaids dresses in my wedding colour navy blue/marine and i was immediately told that this colour was discontinued and i had to choose from the new 21 colours. I then asked if they couldnt do a special order for me in that colour and i was told absolutely not, i could only get those 21 colours. I then went to the boksburg branch and was assisted by a nice lady called Hilda who told me that as long as the style came in that colour they could definitely order it for me. She placed the request while i waited and a week later she called me to tell me that style could be ordered in navy blue/marine and i collected the dress yesterday.
Not sure if the Rivonia Branch is just lazy or have too many clients or what but the service at the branch is shocking, from the people who answer the phones to the attendants in the store who act like they dont want to help you, you would think you werent paying for the dresses, sheesh. if you could please pass that on to the Rivonia Branch please.
Thanks Hilda from the Boksburg Branch, great service.

Date:

Company: Bride&co

Country: South Africa   City: Boksburg

Category: Shops, Products, Services

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