AfricaComplaints.com » Shops, Products, Services » Complaint / review: Woolworths - Bad Customer Service in Woolies Restaurant | #186123

Woolworths
Bad Customer Service in Woolies Restaurant

I received very bad service at the Constantia Woolworths Restaurant on the 11 August 2013. I had asked for a simple request to start with a black Americano, after which they brought a cappuccino... I asked that it could be corrected and the waiter was so rude and made me feel so bad as if I got the order wrong he didnt speak to me for the rest of my time there. He was one of the staff that wore a full black uniform.
I know I didn't get the order wrong because I am a Vegan and don't drink milk so it would be impossible that I would order cappuccino's.
It's a simple mistake but the way he treated me made me feel so bad it kind of up sets me for the rest of the day. I just thought it should be brought to your attention that you just improve your customer service and people skills of some of your staff.
Thank you

Date:

Company: Woolworths

Country: South Africa   City: Constantia

Category: Shops, Products, Services

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