I recently purchased a 'bad' tin of Milo from Woolies. I took the time to notify Nestle through their website & received no response. I then emailed Nestle Consumer Service & Bonita promised me a courier would collect the Milo yesterday, no-one arrives. I contacted Bonita this morning & again the same story today. They supply a bad product & then have the audacity to mess the client around even further. What irritates me the most is I spend in the region of R500 a month on Nestle products & they don't even have the decency to supply me with a replacement tin in good time. It really is shocking & they've left a really bitter taste in my mouth!!! How is someone like Bonita employed in Consumer Service when she apparently strives to supply the opposite.
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