AfricaComplaints.com » Shops, Products, Services » Complaint / review: Pick n Pay - Rain check honored despite misprint | #167651

Pick 'n Pay
Rain check honored despite misprint

In June I obtained a rain check for a special on prawns - 2 boxes for R98.99. ( It subsequently transpired that the add was a mis- print as the prawns were R98.99 per box) The store remained out of stock so I approached the Customer Service desk on Saturday as the Rain check was expiring. Without hesitation they extended the Rain Check by a month and also referred me to the Butchery Manager for assistance as I needed to buy prawns. Imagine my surprise when, without hesitation he gave me TWO boxes of the current special offer which is for R89.99 per box for the R98.99 . Well done Pick n Pay!!!

Date:

Company: Pick 'n Pay

Country: South Africa   City: Kenilworth centre

Category: Shops, Products, Services

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