Lewis Stores
I'm willing to pay but this is too much

I have an account with lewis stores in which its too high on errors, however I did report that I wasn't working submitted my proof to a lady named Sara at lewis branch in markert street, in which other accounts where setled and the other was not by ma insurence, I explained the situation to her that I lost my job, she then took all the documents, now I haven't been working for 3yrs only got a job recently, I tried to call these guys to make payment arrangement in which even getting a job was hard as apparently they listed me to credit buerue, now I'm willing to pay some of the amount but cause I reported I don't think my account should be this high, it was supposed to be coverd by insurance in the first place, I jst started working, I need a negotiated amount cause I did report I need way forward on this urgently