After an extremely frustrating time trying to extract help from Telkom call centre agents, it was such a pleasure dealing with a Kalahari agent.
She not only understood the issue I was experiencing, but was able to remedy the situation within a matter of minutes, and actually followed up with me as promised.
I wish all call centres could have the same highly-trained, friendly and efficient agents as Kalahari does.
Well done! You've made a loyal customer of me.
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