A security keypad on one of our gates stopped working and they never seem to have the personal to have it fixed, until they were put to terms they were able to send someone on 14 December 2013 to come and have the faulty keypad removed, not fixed. Since then another security keypad on another gate ...
Its so ironic that a company who boast that customer service is their number one priority. This industry has been exploited into a money making scheme because you are forced to get a tracking device in order for vehicle insurance. I was forced into "taking up" another offer with Netstar ...
A Chubb sales person pitched at my house one morning and after listening to his story and promises about a new free alarm system. I told him that I would not be able to do this as I have a contract with ADT. He assured me that because this is a transfer between security companies, Chubb will handle ...
I've had enough! Why do you pay every month, but do not get service! 23 minutes response time!!! When they finally arrived, did not even check that I am the owner and not an intruder!!! No password asked or my name - nothing - JUST THAT HE DON'T KNOW WHY IT TOOK SO LONG. And its not the first time ...
I actually get phone calls from Altech Netstar's client service on how my matter was handled by the Company and the speediness in which my problem was resolved. This has been going months and all I get is the silly response on Hello Peter from Altech saying they will be in contact with me, probably ...
I doubt whether the staff of this business realise what a needed service they render with such sympathetic, yet positive attitudes toward estate clients when dealing with their inherit firearms. I can testify to my emotional state due to the death of my husband and with the estate and dealing with ...