I had Tracker in my Vehicle for more than 4 years and recently bought another vehicle. So I gave notice with the idea to install Tracker again later in the new vehicle. Have now called various times for this very basic transaction to take place. But still a deduction this month and from the ...
I recently updated my matrix vehicle from a Mx1 to a Mx2. To do that I had to keep calling in with 5 different reference numbers because each time I called that give me a different reference number (Saying they were working on it) eventually after 2 weeks I called again and someone managed to help ...
I would like to know exactly what is happening. I was called on the 25th NOV by a consultant saying my tracker was giving wrong signals and a technician will be sent to check my car. No one came... I got another call last week and still no one came.??? I know your service is Pathetic cause you ...
Months ago I sold my two cars with altech tracker in and the people toke over the contracts as this was done before with othe cars I had, this acualily give them more customers. They still deduct from my bank account and that is! I did sent many emails and the new owners confirmed that they have ...
Tracker continues to debit my account for a contract to provide me with tracker services on my new Audi whilst the contract has validly been cancelled within 3 days after direct selling (cooling of period) ito sec 16 of the CPA. They do not respond to my emails, faxes and sms'. My bank would not ...
We have a fleet of 12 vehicles fitted with Netstar Vigil units, on advise of their Rep we renewed our contracts and installed new units in some of our vehicles. Units installed on 30 November 2013 are still not working. We've called and emailed countless times, even threatened to cancell all our ...