AfricaComplaints.com » Security » Complaint / review: 24/7 Asap - Unauthorised deductions from bank account: | #298102

24/7 Asap
Unauthorised deductions from bank account:

This lady called me offering a free 30 day trail period at the end of November 2013. It was for a cellphone valued added service, you can contact them if your car breaks down and they assist. Told her i wasnt interested. I was reluctant to supply my banking details. She still told me even Mandiba bank account number is public knowledge and they cannot deduct money from my account with my authorisation. I saw their reports on this site and was very concerned, this seems to be how they operate. Since then i have been trying to contact their offices at 0860 333343 to inform them i havent even used their service durng the 30 day free trail. I cant get through. I sent them an email on 26/12/2013 informing them i am not interested in this service, but guess what they deducted money from my account. I finally got through to their telephone number as they are closed till 06/01/2014 and the automated response said leave your details and they will contact you, i did that. How can this be legal, for a company to operate like this? They offer you a free trail and then deduct money from your account, how many people dont even notice the deductions?

Date:

Company: 24/7 Asap

Country: South Africa   City: Cape town

Category: Security

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