DSTV Multichoice is such a waste, yet again they have suspended my acct though it has been paid every month. They claim I have been using dual view but not paying for it, what a joke that is not funny!!! I haven't used dual view in years yet they claim I requested for it to be reconnected. They ...
I refer to the call made to DSTV helpcentre on 05 February 2014 as a followed up to my query lodged a week earlier. I spoke to a VERY RUDE Lerato Charline Molope who had nothing to say except to be rude and arrogant to me. I have tried in vain to give her the history of the matter and seeing that ...
From the 24th of November my top tv service is suspended and nobody can provide an answer as to why this happened, I phoned the call centre 3 times, spoke to an agent named Manini, who said someone will come to my home because my LNB cable is faulty. Nobody has come to date. I paid my TOPtv ...
I am disgusted in the service DSTV is giving there customers. Shocking is not the word. I have been calling in to there call-center for three days now with not prevail. If they don't answer the phone you wait on the phone for 30 mins and this call is not free!!! I have sent emails to [Email ...
IT IS NOW 5 WEEKS OF DISTORTED PICTURES ON 80% OF THE CHANNELS. WEATHER DOES NOT CONTINUE FOR 5 WEEKS ON END, THIS IS A BREACH OF CONTRACT SINCE THE PROBLEM IS WITH THEIR EQUIPMENT. ...
We have 3 HD PVR's with extended view and a Holiday use decoder. Total cost R1425 per month. In June 2013 We went on holiday to Durban and we had our holiday decoder connected for the period of our stay. In October 2013 our monthly debit order suddenly DOUBLED from R1425 to R2950 per month. ...