We hired a jumping castle from Jumping Jane at the end of march for our sons birthday which was for the end of April. This lady by the name of Jane requested that the full amount must be paid into the account, we phoned back and confirmed and she told us not to worry everything was in order, before ...
I terminated my account in November 2012 because I had tenants moved into my house in December 2013. the Tenant switched on the decoder without my consent. I don't know how she did nit because you need an id number etc. She paid for December R400. My decoder was faulty so I did not switch it on ...
On 01 May 2013 I collected by pre-booked tickets at the dedicated terminal. I wanted to purchase a fresh pair of 3D glasses at the confectionery counter as per the instructions on the Ster-Kinekor website. However, I was advised that the 3D glasses can only be purchased at the box-office. I was not ...
I recently could no longer access the radio channels on my DSTV decoder. I contacted the call centre, who although friendly, could not sort out the problem. They promised that a technical team would contact me but all I got was an email which didn't help. I then, in turn, sent an email to [Email ...
After holding on the line for over 10 minutes, my call was cut by Cecil who had massive attitude and wasn't helpful at all. He couldn't even be bother to greet me properly. That's not the service we are promised and doesn't help them win anymore customers. Cecil's attitude stinks and should be ...
In summary, a DSTV consultant phoned me 2 months ago and said that if I loaded a debit order for my annual premium, I would get a 5% discount on my normal premium. I said ok, expecting the annual debit to run on the 7th of July when the payment was due. Instead an amount of about R5800 was deducted ...