I logded a complaint against Multichoice after I got many promises but no refund for payments deducted after my account was closed. The amount in question is R 1 288.60. Multichoice responed saying they would pay the refund and then deposited a cheque into my account for R257.72 - on which I had to pay deposit duty of R4.25! Once again - incredibly poor service!!!
The following debit orders were passed on my current account following the cancellation instruction confirmation of the 24th July 2012:
03/08/2012 M-CHOICE 0070557451-27769721 -282.72
03/09/2012 M-CHOICE 0072119885-27769721 -232.72
03/10/2012 M-CHOICE 0073709076-27769721 -257.72
05/11/2012 M-CHOICE 0075324559-27769721 -257.72
03/12/2012 M-CHOICE 0076935249-27769721 -257.72
One would imagine that a company advertising their comunity projects actually would treat their community fairly - apparently I am naive!
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