AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Gold Reef City Casino - DISGUSTING SERVICE | #239581

Gold Reef City Casino
DISGUSTING SERVICE

I contacted the Theme park to enquire the enterance fee for pregnant women. The lady advised me that pregnant women do not pay an enterance if they are showing or they can carry proof of pregnacy. the same weekend we decide to go. the ques were crazy due to school holidays. we stood the the line for 30min, when we finally ready for payment the guy at the counter asks how many months am I, i was 6 months at that stage, so he says i need to be 7 months to enter free. when i informed him i called in and they advised it was free he called his manager. she was just as Pathetic as him, rude as ever.and insisted that we pay the full price and take it up on the monday and wanted us to provide her with a call recording. spent another 20 min at the till, then we have another prblem at the secrity gates where they refused to let us threw.i advised that i was preg and just spoke to the manager she just looked at me and said i dont look preg. the whole crowd was staring at us as if we did not have money. then the manger comes there and speaks to the gard and then only could we pass. Then a lady called Lee phones me to hear my story and promised to call me, till today no call. just Pathetic

Date:

Company: Gold Reef City Casino

Country: South Africa   City: Gauteng

Category: Recreation & Entertainment

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