THE ICC HAS NO RESPECT FOR THEIR CLIENTS.
WE HIRED A VENUE HALL6 FOR MY NEPHEWS BIRTHDAY PARTY WE WERE TOLD WE COULD USE GAS BURNERS, ON THAT DAY WE HAD ISSUES REGARDING THE GAS BURNERS, YET WE WERE TOLD TO USE THEM IN WRITING
SOME OF MY GUEST WERE TOLD TO PARK OUT SIDE YET THERE WAS PARKING INSIDE AND WE WERE ADVISED THAT PARKING WILL BE PROVIDED FOR,
THE CONTRACT READ A DIFFERENT NAME AND SURNAME., THE CONTRACT READ 180PAX WHICH WAS NOT EXPLAINED TO US.
THEY ALLEGE THAT HALL 6 INTAKES 180 PEOPLE DUE TO HEALTH N SAFETY REASONS AS PER THE FIRE DEPARTMENT (WHAT EVER THAT MEANS) UPON REQUESTING THAT REGULATION FROM ICC IN WRITING I WAS DENIED THAT INFORMATION.
I ALSO REQUESTED THE DIFFERENCE IN SIZE OF HALL 6 TO COASTAL DREAMS) A HALL WHICH TAKES MORE THAN 180 PEOPLE BUT THEY CHARGE MORE FOR COASTAL DREAMS,
ETIENE WHOM IS EMPLOYED BY ICC LEFT ME IN TEARS ON THE DAY OF THE EVENT WITH HIS CRUEL BEHAVIOUR AND LLACK OF UNDERSTANDING.
ABSOLUTELY DISGUSTING SERVICES RENDERED.
THE ICC DOES NOT EVEN HAVE A COMPLAINTS MANAGER WORKING ON WEEKENDS WHERE FUNCTIONS ARE HELD, SO IF YOU HAVE A PROBLEM ON THE DAY OF YOUR EVENT YOU CANNOT DO ANY THING ABOUT IT, ICC RUINED OUR DAY
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