I received a call regarding my instalment from a very rude person called Sana. These people need to be trained as to how to handle different kinds of clients. She keep interrupting me when I tried to explain my side and she offered me a tongue lashing instead of an explanation. I still do not ...
This is not so much a complaint as a warning. A year ago I went to the dive expo at Northgate Dome and spoke to regarding 3D Dive. They are a SCUBA tourism company that takes people on trips. I was interested in a trip they were offering to KZN south coast. When I phoned their 'office' I was put in ...
I am disappointed the reception manager attitude is bad, I signed and paid for a new contract in May but every time I go to the gym, they tell me my account is in arrears and they don't even have proof that I paid my contract. This is very unprofessional, a big company like planet fitness should ...
On the 8th of November ive tried to access my access bond facility. I went to Gardens branch in Cape Town. Together with a standard bank employee, we phoned home loans. We spoke to Shelby. She gave us the wrong information. Based on what was said by Standard Bank (shelby) i went into a contract ...
I had a bad experience with FNB Revolving credit, I was offered 24 000 on the 21 Oct 2013, after accessing my loan for two weeks of which I used 21 000 it was stopped. I called Fnb immediately and spoke to Antonnette from 0875779304 who confirmed that it is a system error and have advised me to ...
I have 5 accounts with VM. One I've had for 7 years, the others for 1 year. My account is not in arrears (you debit me monthly). As of the 8th of November all my numbers have been cut off. 12 phone calls to your call centre hasn't made any difference (4 out of the calls were handled by the same two ...