Telesure Group Services
Service Delivery
The service was excellent as well as the reception. ...
The service was excellent as well as the reception. ...
This is the first contract I have ever taken in my life. I took out a Samsung SIII with Cell C and the first 2 months of debits went through ok. From the 3rd month I have been experiencing problems where I am debited, then a week or so later the money is returned to my account. I try to re-debit ...
I opened a new contract online and asked the consultant to port my cell number into the new contract but when I received my phone with the aim card it wasn't ported. I called in and asked for this to be corrected and the same consultant promised to fix it and get back to me but it's been four days ...
I purchased goods to the value of R1600 from this online store. 6 weeks later and no delivery (after being promised they would deliver within 7 days, then they made it the 20th dec, then promised me by 27th december... and now they just send an email to say sorry they are on holiday. I have ...
I transferred money into one of my beneficiaries on the 17th of December 2013, it shows on my statement but she never got it, and they say it takes 3 days to investigate. How can this be fair when the money is needed urgently and no-one knows where it is? should people trust standard bank, question ...
So I handed my phone in for repairs in December. No one made contact but I received the sms updates on the job number etc. I called in a few times to find out how things are going and when I should initiate a claim for my insurance purposes as I had no quote, even now. The helpdesk and consultants ...