Advised contact centre that I needed to cancel a new quotation due to a claim against my current policy - contact centre agent and cancellations agents were aufait with process and exceptionally helpful. Will definately be moving my business to Outsurance due to the extra mile the organisation has ...
I bought a new Citroen DS3 Sport in Nov'12. In the deal structure was an Extended Warrantee & a Maintenance Plan. On 12 Dec'13 I took the vehicle to Citroen East Rand for the replacement of the brake pads & learned that they could not find the Maintenance Plan on the system. They confirmed ...
I have been trying to get through to Telkom for weeks. I need to move/cancel my line as I'm moving at the end of the week. Nobody answers the phone at the call centre. I've been on hold for 30 minutes at a time before the call drops. PLEASE CAN SOMEBODY GET BACK TO ME!!!??? THIS IS TOTALLY ...
I reported a fault on my fixed line on 31 December 2013 at Telkom Direct N1City. The operator checked and said that there is a fault on the line. She told me that it will take 15 days to respond to the fault for the area I am living in. I asked her will it take 15 days for all areas because my ...
Bought a kettle and stove on the 15/05/2013 and the slip for the items was attached to the stove 's box, and the cashier wrote inside the box of the kettle the date of purchase her employee number and signature. The kettle is faulty - do not switch off. the stove's box were taken to Cape Town. On ...
So I was travelling on the Witkoppen road, sitting at the robot to turn right onto Cedar road at around 07h50 in the morning on the 20th of January. In the 2 lanes that was waiting for the traffic light to turn, an Adt security Corsa bakkie pulls up next to the car infront of me. The Adt security ...