I upgraded my Vodacom contract from a BB service to S Smart and to a Samsung Galaxy S4, to my shock I realised that I am still paying the R59 BIS service. When I called and inquired why I am still billed the agent (she was very helpful) told me that it was my responsibility to cancel the BIS so I ...
Today was the worse customer service experience from ABSA. im not sure why they have callcentre staff if they can't speak properly online. All i wanted to know is if this agent would be able to tell me what my abalances are as they are not corresponding with the texts I have been send showing what ...
Good Day, It has been almost 1 year & 2 months since my father passed on. All the documents were submitted immediately after the funeral. After numerous of phone calls emails etc., my brothers and I have not received a single cent from GPAA. Around June 2013 we were informed that the payment ...
Applied for car insurance in 10 Jan 2014 (acc no: SHS000109299) supplied all the necessary information to activate my cover. I took my car to PG Glass on 18 Jan 2014 for inspection, paid R50 (called admin fee no receipt pprovided) and submitted the copy to the insurer at my cost. Since i submitted ...
I bought a camera from this branch in December. While on holiday the lens of the camera stopped working. Upon our return we took the camera to the store and were told that the camera needed to be sent to PTA! We could not understand why they did not have a repair unit in Cape Town. After doing some ...
I tried several times on Wednesday 15 February 2014 to book three happy day seats from Jhb to Ctn at R639. After calling their call centre Sinzia advised me to go to manage travel and to try pay booking. I did this also several times, but to no avail. I also sent several queries to their e-mail ...