I had to sort my insurance out by changing minor things. I was treated in a respectful manner. Just great customer service. Well done! ...
I applied for a study loan at my University on the 21st of January 2014. I was told it would take 2-3 days for an answer on my application. It has been 5 working days going in for the 6th day and still no answer. I have visited the Edu-loan counter numerous times only to be sent away with no ...
Applied on the 20th already, 24th they phoned to say everything was finalised. 27th and 28th still having problems. After everything was finalised. Their service really. ...
Last week, after 3 weeks of putting in online applications for an upgrade on a specific phone, I finally get a call from an agent named Amanda, who constantly got my account and personal info incorrect on the call. Because she had called me at an inconvenient time, I politely and patiently asked ...
We contracted Stewart Barnes to renovate our home which we bought a year ago in Hout Bay. He started in Oct 2013 and promised to have the job done before Christmas. It started off well enough and the job was moving at a steady pace but the alarm bells started sounding when we found out that he was ...
It has taken me a while to write this report as I have been in hospital since my streak of bad luck, but have been so impressed with the attitude and overall good service that I received from Michelle Rohan from the FFW claims department. My phone was and I had to submit a claim. Michelle was ...