I purchased a mattress from Foam Factory in December. I asked them to arrange a delivery time with me beforehand, and instead they just showed up without warning, expecting me to be home. It took a number of tries before they were able to come at a time when I was there to receive the mattress. The ...
I recently took my car for a service at the multi-franchise in Tokai. What a pleasure it was to recieve such customer service. The service advisor, Yolanda, assisted with getting my service plan sorted and made sure that everything was in order before my car went in for the service. Well Done and ...
I took my Jeep in for a engine overhaul to Ew motor paid in full and it was returned to me. From the start it used oil. I was told that it would stop once it was run in but it just got worse I told Wayne this every time I called him and believe me there were many. When I was putting in 2 pints of ...
I took a second hand Ford Figo for a test drive and noticed that the powersteering was squeaking, aircon wasn't cooling, battery light wouldn't go off at all and the right headlight was not working. I was promised that all these issues would be fixed if I took the car. I signed on the 8th and ...
We had a breakdown of our Amarok VW 15 Jan 2014. We called VW SA who assisted very swiftly by arranging a flatbed tow truck and within 2 hours the vehicle was at the dealership, WEST CAPE VOLKSWAGEN in Kuilsriver. And here the bad service started. After making numerous calls to the dealership ...
I have a 1 year subscription for the Cosmopolitan magazine and I usually receive the magazine around the 20th of every month. However, I have still not received my FEB Issue. I am utterly disappointed and appalled at their service. Firstly, On the Dot had not kept to their promises in terms of ...