AfricaComplaints.com » Miscellaneous » Complaint / review: Hokaai Butchery - Poor quality and service | #75268

Hokaai Butchery
Poor quality and service

After reading in the press about the disgusting things, even human tissue, in our meat this week, I've decided to make my own mince and boerewors. I went to Hokaai butchery this morning as I was used to their excellent quality and and service in the past.

I took a prepacked 5kg topside for the beef and ordered 1.5kg pork meat and 2.5kg pork "spek" as well as sausage casings. The salesman returned with a single pack for the pork. I said that I want meat and "spek", however he assured me that this was exactly what I needed for boerewors. He also charged me R35 for 10gm of sausage casings, that work out at R3500/kg for animal intestines! Even the cashier at the till agreed that it was ridiculous, however she ringed it I paid for it.

Arriving at home I cut the topside into blocks ready to mince, the quality was excellent, however when I opened the pork it only contained pieces of soft fat, not 'spek", with very little pork meat. I also bought a bulk pack of pork from their fridge and was surprised to see that he charged me exactly the same price per kg for these offcuts.

I don't want Hokaai to rectify it, I just want to let them know why I will NEVER buy from them them again.

Date:

Company: Hokaai Butchery

Country: South Africa   City: Centurion

Category: Miscellaneous

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