Pink Chilli Photography
2months and still waiting

We have booked and paid Pink Chilli Photography for a shoot we have done and no we are almost going on 3 months still waiting for our photos!
We've tried to call, email, bbm, whats app and facebook the photographer but with no luck.
Eventually we got some reaction on their facebook page with a reply of empty promises. This is now a week after the photographer promised me my photos, and still nothing.
They also run competitions on their facebook page and wait like 1month to anounce the winner.