MY SON BOUGHT A PAIR OF PUMA SHOES IN APRIL. HAVING WORN THEM ONLY TWICE THE MATERIAL WAS COMING OFF. WE RETURNED THE SHOES, ONLY TO HERE THAT THEY HAVE TO BE SENT AWAY. WE WAITED 2 MONTHS ONLY TO HEAR THAT HE HAS TO TAKE ANOTHER PAIR OF SHOES.HE BOUGHT ANOTHER PAIR AND PAID IN ON THEM. R800 FOR A PAIR OF SHOES IS NOT SMALL CHANGE. AFTER WEARING THEM 3 TIMES THEY WERE HOWEVER DAMAGED.WE WENT BACK DOWN TO THE SHOP. THE MANAGER HAD A RUDE ATTITUDE AND SAID THAT HE WOULD HAVE TO SEND THEM TO HEAD OFFICE. I ASKED HIM HOW LONG WE WOULD HAVE TO WAIT AS WE WAITED 2 MONTHS LAST TIME. HE SAID HE DIDN'T KNOW & WE WOULD JUST HAVE TO WAIT. I TOLD HIM THIS IS NOT ACCEPTABLE &HE SHOULD BE ABLE TO TELL US WHEN WE WOULD BE ABLE TO HEAR WHAT HEAD OFFICE SAYS.I CONFRONTED HIM OF HIS RUDENESS TO WHICH HE REPLIED DO I EXPECT HIM TO GO DOWN ON HIS KNEES AND SPEAK TO ME. I WAS TOTALLY SHOCKED & DISGUSTED & ASKED HIM HIS NAME. HE REFUSED TO GIVE ME HIS NAME. I ASKED THE LADY AT THE COUNTER HIS NAME & SHE SAID HE IS THE MANAGER & HE MUST GIVE HIS NAME.ON LEAVING THE SHOP HE SAID THAT IT IS BECAUSE I AM WHITE THAT I EXPECT TO BE TREATED DIFFERENTLY.I AM CONSIDERING GOING TO THE NEWS PAPERS.
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