AfricaComplaints.com » Miscellaneous » Complaint / review: At Nails - Sold fake products | #156779

At Nails
Sold fake products

I own a beauty spa. I needed to order a kit and a manual on nail care and some dvds on artificial nails. When these products are advertised online in their website [URL Removed] they look genuine. I paid R1500, and R150 for each dvd, the manuals were also R150. She claimed were on discount. When they arrived. The "kit"advetised was a pair of scissors which was old and have paint (those for children books); the dvds were copied cds, that were scratched and used, the eyelask roller was bouth in the Chinese shop for R30 ans sold to me for R200, the manuals were copies downloaded on google without any information that i can use to teach my staff.. All her products were fake. I sent emails complaining and she said they were on sale. This woman is a scammer. Scamming people online. After I complained, she sent me terms and conditions which she drafted after I told her that I will take this matter further. Her number is 0730827623.
Order was: Manicure kit and dvd (manicure kit was a joke in a plastic lunch box)
Nail Care dvds (the fake copied, scratched and could not open
Eyelash kit: The eyelash roller for R30 in Chinese shops was sold to me for R200

Date:

Company: At Nails

Country: South Africa   City: PRETORIA

Category: Miscellaneous

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