Well this is wat ebay can tell me if I all ready did it.
Dear Nico,
Thank you for writing eBay in regard to the "Prima Flower Assortment over 400 flowers per lot" with item # 400433255953. I am sorry to hear that you still have not received the item and I certainly understand how disappointing it is to wait too long fro the item to arrive. My name is Iris and I am here to help you today.
Before we go any further, I apologize for not responding to you right away. We have been experiencing an unusual volume of emails recently but rest assured that we are looking into that so that we can assist our members the best we can.
Nico, we always encourage our buyers to contact their seller first and ask about the shipment of their item. eBay had set efforts by implementing policies for sellers just to motivate them to ship the item as soon as they received payment and provide tracking numbers. There are still sellers do not follow these best practices of selling.
If you have already contacted the seller and you have not received any response, you can open an Item Not Received case on eBay or PayPal within 45 days from the sale date to help you a get a full refund from the seller if the i
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