On 5 December 2013, i wrote a complaint on this site regarding Style 36, where they had a sale and their systems went down due to the server being overloaded with orders, thus my order never went through and i did not get my items. I got a reply on 5 December 2013 from Hildegard Human, this reply reads as follows:
Thank you for your feedback as this always leaves room for improvement. Please advise me on the Items you have selected and I will go to all lengths to source these for you. Please allow me a few days to do this and this will ofcourse be offered at Cyber prices. All I can say is sorry for the failure of great service and we will make this up to you.
Apologies Once Again
Regards
Hildegarde Human
Fashion Liaison
Well the few days had become a month and nothing. I had to buy the items at full price. This is very, very disappointing. Due to the holiday season i assume all staff had gone on their break, on Monday i ordered the Christmas beauty box for R99 it arrived yesterday (Tuesday). To date after 5 December 2013 i never ever heard from Style 36 again.
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