AfricaComplaints.com » Health & Medicine » Complaint / review: Bella Italia Guest House - How s that for going the extra mile? | #45231

Bella Italia Guest House
How's that for going the extra mile?

I phoned Bella Italia Guest House to inform them that my flight out of PE had been delayed by 2 hours & would only be arriving at 21h40. I collected the rental car & someone was kind enough to program the address into the GPS as I had never used one before (as had I never driven in CT). As we were leaving I received a call from Jan to find out if we were okay. I informed her we were just leaving the Airport. Well, we ended up outside a dodgy peach colored house in Rhodes Street Goodwood instead of Rhodes Avenue University Estate, as the address had been incorrectly inserted in the GPS. I phoned Jan & she put Luci on to try & direct us. I gave up trying to change the address in the GPS, Luci was trying to locate us on the map while I was driving & calling out Street names.By some miracle we ended up on the M1, then found our way back to the N2, all this time on the phone with Luci. We made our way to the centre of town, by this time it was after 23h00. He got in his car & came & fetched us & we followed him back to the Guest House. I was so grateful that he had talked me through what could have been a disaster! I highfived him when we got there. How's that for going the extra mile?

Date:

Company: Bella Italia Guest House

Country: South Africa   City: Cape Town

Category: Health & Medicine

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google