AfricaComplaints.com » Health & Medicine » Complaint / review: Robala Lodge - Poor standards of service | #294105

Robala Lodge
Poor standards of service

It's me and my partner and my friend together with his partner... in a lodge that we were referred to by the groom whom we ended this side of the country because of him.
We checked in literally a few minutes ago i.e after 1am and asked what time was our check out, and the attendant told us 10am. Now the question was that since its this hour and that basically gives us just under 10hrs. He told us it was the policy even if we got here @ 6am, we would still check out at 10am Since we were desperate and tired, we decided to pay and stay for night... the place is far from meeting the relevant standards, the bedding looked dirty, ventilation was through a small window opening to the hallway guests use to go to the bathroom. No air conditioning, no TV, light in the passage burns through the night making it difficult to sleep...
I must say, with all the travelling mileage that I have this place belongs to the top of the never to be visited or recommended list # appalling and disgusting.

Date:

Company: Robala Lodge

Country: South Africa   City: Qwa-Qwa

Category: Health & Medicine

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