Salome Mankgela, the BACK OFFICE SUPPORT AGENT for BONITAS assisted me to get two outstanding claims processed which caused me much grief and anxiety over an extended period of time.
She kept me informed of the next step all of the way up until the claims were eventually processed. Her polite service made me feel supported and valued as a client of the company. She had to be patient both with me and the other service providers who were taking their own time to supply the information she required to have the matters attended to.
I wish to complement and thank her for the professional manner in which she handled my queries.
I appreciate the service Salome delivered to me.
Mrs Joelene Juries
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