I Applied to Discovery Health's Keycare Plus Program.
I always paid the premium requested.
I went for dentistry and when I needed to claim all these "by laws" was presented to me that was not in the sales brochure or given to me after signing of the contract.
I have been disputing this procedure as I feel that it was blatant FALSE advertising from them.
I have yet to speak to someone that is able to assist me.
I just get passed on to the next available person and there's also no uniformed information that can be given as one employee says A and the next says B etc.
I will advise anyone to NOT deal with this company as they deliberately to their clients and refuse to handle the problem.
This is a perfect example of FALSE/MISLEADING information to generate sales and from the general public.
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