AfricaComplaints.com » Electronics and household app. » Complaint / review: Samsung South Africa - Galaxy S4 Screen Replacement Hassle Free | #291415

Samsung South Africa
Galaxy S4 Screen Replacement Hassle Free

After being out of the country for two months, I came back with a cracked screen on my Galaxy S4. After hunting around I discovered a walk in and repair center in Roodepoort. After somewhat of a struggle to contact the center over the phone (it just rang during office hours) I eventually made the drive and walked in with my phone. I was immediately greeted and pointed in the right direction, even though it was a busy Saturday morning. After a quick check that I had registered my phones IMEI number for the warranty, I left my phone there and returned 4 hours later I returned to a fully repaired phone, absolutely hassle free and free of charge. They even conducted a 16 point diagnostic check (& provided a report) to ensure that there was no other damage present.
Besides the hassle getting hold of the center over the phone, it was a perfect experience and the employees at the Roodepoort Center have secured a lifelong customer.

Date:

Company: Samsung South Africa

Country: South Africa   City: Roodepoort Customer Care

Category: Electronics and household app.

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