Complaint / review / scam report
LG Electronics
Bad Service

I've brought my LG microwave into Xecutronix Service Center in Modderfontein for what should be the 3rd or 4th time for repairs and every time I call or come in, the manager is never available to sort anything out which the personnel almost never are able to be helpful enough. He's either away or in a meeting, and its frustrating since I take out time to come get help which we unable to get when calling in to the service center and I'm unable to put my grievance forward. I was told on my last repair, which I wasn't completely satisfied that I will get an additional 3 months warranty and was called yesterday to say that its out of warranty. When I told the person that called me that its less than 3 months (which they could have easily seen on the system because of the record kept), I was told that I should come in with my reciept. When I took off time from work and went there, I was told that it was repaired for something else, and I couldn't talk to the manager because he was in a meeting. I made arrangements to come in late to work to sort something out and because the manager is never available, I can't ever get anywhere with my problem. I am really disappointed.


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