Laptop handed in at agents on 18 December 2012. Informed today that further parts will only be arriving in country on 14 February!!
This is after dubious diagnosis to which I predicted that after first attempted repair they'll be contacting me to authorise further repairs which duly happened.
Now I am expected to believe they have still not received the correct parts 3 weeks down the line with delivery dates changing all the time.
Total stuff-up.
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