I handed in my camera for an assessment after dropping it, and encountering a focusing problem. I was notfied via sms and email on the progress, from 15 minutes after handing in the camera to 30 minutes after collecting the repaired equipment. The staff are friendly, professional and efficient, delivering the highest level of customer service I have EVER encountered from any company. I would have no hesitation in recommending NIKON SA to every person even considering obtaining any product this company has to offer. Thank you for caring and delivering such fantastic after sales service.
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