Bats Upholsterers recovered two of our couches last year. Two staples have started coming adrift at the back of one of them. I called Bats in November last year to come and quickly sort them out. He said he was too busy, but would come in the new year. I have called numerous times and I get the response from him that he'll come if he's in the area! To date, no one has come... 6 months after the initial call!!
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