AfricaComplaints.com » Computers & Services » Complaint / review: Dell Computers - Computer issues not resolved for over a year!!! | #136800

Dell Computers
Computer issues not resolved for over a year!!!

Dell Service Tag : 4NFNGP1 Express Service Code : 10124140357
Owner Sarah Age (13 at the time):
Computer nick name: The DELL TRUCK

Approx 1 year ago I bought an INSPIRON N5110 from Incredible Connection Cavendish for over R8000. After about 6 Months the computer began to make a beeping noise - like the sound of a truck reversing, hence the name. I called DELL service and they came to try and sort it out together with a screen problem. They fixed the screen, but the beeping never stopped. Since then I have called the Call Centre (011 709 7710) at least 5 times without any luck. Not sure if the beeping was a warning that the hard drive was failing - but it has subsequently crashed. Prompting yet another call to the service centre on Wednesday 12 June 2013 - without any joy. No technician arrived.

DELL: Please :
1. Make the beeping stop
2. Fix the hard drive (which is till under warranty)

WARNING: I would urge other young Computer Owners not to buy a DELL computer because the extra money for the service is wasted - because you won't get the service. After the (non) service I have received - I don't think I would ever buy another DELL.

Date:

Company: Dell Computers

Country: South Africa   City: Cape Town via Incredible

Category: Computers & Services

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