When I arrived at the Namibian airport to receive my car, I was greeted by a very unfriendly man behind the counter. I told him that I have booked a car for today and I have a reference number, onto which he responded " where is my voucher? "" I should have printed the voucher". ...
Picking up a Car at Rustenburg AVIS is always a hassle, I always have to wait for more than 40 minutes before getting a Car, the Manager is not passionate about client service, on the 27th of November 2013, I had a Reservation for 12h00, upon my arrival, the Manager told me that they don't have my ...
I never thought that asking to use a toilet at a service station would be such a problem until today. My husband and i were on our way to catch a bus at Bayside so when were in need of a toilet stop we decided to go in to Sasol as it was on our way. When we asked one of the petrol attendants in a ...
When I tanked up with petrol saw a notice on the petrol pump that the forecourt and the shop will be close from 1 February for two months for refurbishment. On enquiry learnt from the pump attendant that they all will go unpaid till the service station is reopened. According to him the manager ...
Got a quote, (First one), of R16 700. We arrange for them to pick up our stuff on the 14 December 2013, which rolled over to the 15th, and finally they showed at 7am on Sunday the 16th, with a small truck and open trailer, which came as no surprise that some of our stuff arrived wet. Meanwhile, the ...
We booked a car together with a baby car seat 6 weeks in advance. We had to pay R500 for 10 days rental of the car seat and had to provide the baby's age on booking. On arrival, the lady behind the counter looked at our 14month old child and fetched a car seat based on her estimation of size. Now ...