I took my car in for a service and at the take-in mentioned some specific issues to have checked out. When the car was returned I asked to speak to the mechanic to clarify some points on the service sheet. As he was not available I agreed to be called back. This started a chain of broken promises ...
My daughter got married on the 10th of Feb. She was going to use my car to get her there. On Friday the 9th, I cracked a piston or ssomething which necessitated a replacement engine. I told Shawn, the service manager, my predicament. Within minutes, he, together with Lisa and Cuan, had sorted out a ...
Following Cell C's inability to get a handset for a new contract to me within a week of sending me an SMS telling me that it will be delivered "shortly", they gave me their courier's number which I phoned on 19 February 2013 and got the Ermelo branch's number where I was told the package ...
Once again Speed Services goes on strike and there is no communication to advise customers. I have many customers who prefer overnight delivery and are willing to pay the higher fee for this service. However i find it dishonest that Speed Services accepts new business when they are aware that they ...
Alpine Turbo accepted the job for an engine swap (3rd party delivery) and the mounting of the supercharger from the old engine. Works done shoddy and no arrangements accepted for consequent repair or compensation. Here the list of faults: 1) The aircon condensor was damaged, but the water radiator ...
Delivered my VW Polo to Newcastle Volkswagen about 3-5 months ago. It is habit for me to leave my service book on the passenger seat. When fetching my vehicle, I asked whether they had completed the Service Book. the answer was yes. 5 minutes later when paying my invoice, I am told that there was ...