(Incident1) Booked a Grand Cherokee in for the 20 000 service 2 weeks in advance as I reside in Swaziland. On the day, a driver took the vehicle up to Nelspruit to be serviced. He arrived there at approximately 9:00am... They kept the vehicle the entire day and called me at 16:15 to inform me I ...
I had booked my 2012 Toyota Yaris into Imperial Toyota Parktown for it's first 15000km service on 10 April 2013. I received my car and all seemed intact. On Sunday, 14 April 2013, I visited my local petrol garage to fill my tank. This being my first visit since my service. Due to force of habit I ...
I bought a second hand car from Proline motors on the 16 NOvember 2012, the car didnt had a spare key and a brand new spare key was ordeded which i received in February 2013 and it was not coded, meaning i cant use the central locking. I spoke to the Manager, Adriaan Nel he his response was that ...
I bought a KIA picanto from Imperial Select The Glen more than a year ago. The day the vehicle was delivered, I was promised that the spare key would be delivered once it was found in Cape Town where the car originally came from. After numerous mails, its a year later and I still do not have the ...
I brought my car in for a 45000km service. At this time, I noted that my back panel was rusting, and was within warranty and needed to be replaced. I explained to the service assistant that I was not willing to accept the panel to be repaired, as the rust was beyond the paint and had affected the ...
My dad takes his car to Land Rover WITBANK because a couple of weeks ago he was pulling a trailer and the tow hitch and trailer just came off the car. The key had broken off in the tow hitch and my dad didn't know about it. They "replace" the tow hitch with the FAULTY one and while he's ...