I hired a car with First Car Rental on 2 Jan - firstly they never returned my credit card when I paid R 3000. When I tried to call they put me on hold for half an hour when I complained the person that answered the phoen said she's in a different building and she cant help me. I was so frustrated I ...
When we arrived to collect the car, the lady indicated that there wasn't a car available. Without explaining what the issue was, she ran around attempting to make phone calls to have the issue resolved. It wasn't until 20-30 minutes after the fact that I asked what the problem fully was. She ...
I rented a vehicle from 23rd dec - 05 Jan. Returned it with no damages, full tank fuel at the exact time as per contract. Staff told me deposit will be paid after 3 days. after a week, I called, lines too busy and the answering machine suggested I email. I have sent the email same day, then after a ...
After being told that I must not be late with my pickup/collection of the rental car from the Lonehill/fourways Europcar branch at 16h25 on Friday afternoon, I waited until 18h00 and was presented with so much paperwork to approve (which by the way I have never had to sign for before at any of the ...
I was called before news, notified that I had won the scooter competition. I shared this with my kids and they were very happy. but to my disappointment the service station could not release the scooter as BP SA had multiple winners for one scooter. I was than given a number to call 011 488 5232 ...
I was involved in a traumatic car accident and my insurance being hollard arrange the hired car with first car rental. I have not had any good service let alone pleasure from them, they gave me 3 damaged vehicles to use, with no apology, i felt unsafe in those vehicles yet they continued to replace ...