I was involved in a motor vehicle collision on 11 december 2012 which was not my fault may I ad. On request of my insurance my vehicle was towed to The Car Lab Cnr Lois and Garsfontein ave Menlyn. Since my vehicle is standing with the Car Lab now 98 days three service advisers had my file, the first service adviser Jacques made several promises that all the parts was ordered and received when I was at the car lab on February 7, 2013 and according to him on this specific day they will start with the assemble of the parts. A week later when I phoned Jacques again he assured me that the vehicle will go to the spray booth to be sprayed. When the end of Feb came Jacques resigned and a new adviser took over by the name of Monique, my wife went to see her and Monique showed my wife the vehicle and it was standing at the same place when it was towed in, in december this is when the blaming game started blaming Hyundai SA for not delivering, when I spoke to Hyundai Menlyn Andries vd Merwe the parts was delivered and so this goes on, today when phone again because they do not phone you I was told that the dashboard that was ordered was wrong and they waiting for another one after 98 days bad.
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