AfricaComplaints.com » Cars & Transport » Complaint / review: Dunlop - Brand new tyre, burst the very same day | #45232

Dunlop
Brand new tyre, burst the very same day

Just a quick question, my driver bought 2 brand new Bridgestone tyres on the 14/02/2013, size 205/75 for a taxi from Dunlop in Greytown for R1045.00 each. One of the tyres burst on the side the very same day. When the driver went back to the store he was told that there is no warranty on the tyre therefore he wasn't given another tyre. As a customer i felt unfairly treated and cheated by the dealer, surely there should be a way to treat such cases not just to tell the custommer that there is no warranty/guarantee on the new tyre. My question is in a case like mine what happens when one buys a brand new tyre and that tyre burst the same day? Because surely there should be something Dunlop should be doing to compensate me as a customer, and take the tyre back to Bridgestone for a credit or something similar. In my opinion Dunlop in Greytown should have given me a new tyre and take the burst tyre back to Bridgestone for a credit or a refund. The Dunlop dealer i'm referring to is based in Greytown, KZN near Pine street, the store number on the invoice is 413-1870 not

Date:

Company: Dunlop

Country: South Africa   City: Greytown, KZN

Category: Cars & Transport

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