Complaint / review / scam report
Spilled petrol

We filled up at Caltex in Grassy Park this morning. While the petrol was running into the tank the attendant offered to wash our windows, we said yes. At one stage he must have not been watching the pump as the pump spilled and some of the petrol was leaking out onto the pavement. I told the attendant that I am not going to pay for the spilled petrol, and then he asked me so how much petrol spilled? How should I know? The attendant was suppose to go fetch his manager but along came his colleague who did not see the problem in us paying for the spilled petrol? I mean the pump is faulty. HOW IS THIS MY PROBLEM. So they wanted to give us a cup to apologise. I left having paid the full amount for the petrol, some of which is lying on the pavement. What HORRENDOUS service, and what made me so upset was that they claimed its not there fault. If they were watching the pump like I am sure they should they would have picked it up. Never again will I fill up at Caltex. I spent R628.00 today to fill up at you garage of which some of this money is lying on your pavement. What makes it worse the attendant promised to give us one litre back in cash, but he disappeared. I AM UPSET!!

Offender: Caltex

Country: South Africa   Region: All Country   City: Grassy Park

Category: Cars & Transport


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