AfricaComplaints.com » Cars & Transport » Complaint / review: Peugeot South Africa - Damaging customers motor vehichles | #273705

Peugeot South Africa
Damaging customers motor vehichles

I had bought a brand new Peugot 208 from Peugot Centurion this year, about 3 weeks ago my cars on board pc had informed me to stop the motor vehicle imediatley as there was an engine fault. i had then managed to get the motor vehicle to the dealer ship, after trying numerous times to get hold of them. i managed to get hold of the manager Warren Gerber who had said to me that it is a minor problem and that they would sort out for me. i had then called them that day to find out how far my motor vehicle was in regrds to being ready, the ladie had said that the fault had been sorted out and that they were test driving the car to see if the fault occurs again. they then called me and said that my motor vehicle was ready, when pciking up my car i had realised that there was a huge crack across my windscreen. i had then called the lady who had assessd my that morning before sending it in to the work shop, she had agreed with me that there was no crack as she had done the assessment of the motor vehicle, Warren Gerber the manager had agreed that the crack was new and gave me 2 options1) that Peugot would pay the excess2) they would replace the windscreen.i was then told that it wont be fixed.

Date:

Company: Peugeot South Africa

Country: South Africa   City: Centurion

Category: Cars & Transport

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