AfricaComplaints.com » Cars & Transport » Complaint / review: Motomia - Disappointed with after sale service | #266042

Motomia
Disappointed with after sale service

After purchasing the 200cc pachinko, i found engine to become noisy when hot and it died constantly whenever coming to s stop, I complained to David who informed me that I needed to "run the bike in" but how do u do this when it constantly dies while u come to a stop, idling was turned up, then I could not select 1st gear. After much annoyance I was offered to trade it in. I decided to do this, in spite of having to pay an extra R2999. to my utter dismay, the 170cc java that I now have, splutters and jerks while riding, it only goes away once the engine get very hot. One would think that after having problems with the motor bike with 52km only on the clock when exchanged for the java scooter, I would have received a product that would have been test ridden by them and was in 100% working order! after all they were both purchased BRAND NEW and both within a 1 month period! I feel the problem with the motor bike should have been repaired or replaced at their expense, I feel exactly the same way wrt the scooter, but am told it will be sorted out at the 300km service. Watch this space for results!!!

Date:

Company: Motomia

Country: South Africa   City: Claremont

Category: Cars & Transport

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