I am grateful to Sthe for understanding my situation at home. For getting up and speed up the process of my cheque. After sharing my story with Sthe he was able to go all out to assist me with my query. Now i will be able to lay my Aunt spirit to rest this weekend.
To the Pinetown branch they should understand that business should be able to function whether people are on leave or not. Customer Service is very vital for any business, failure to meet customer needs or expectation you are damaging the brand of the company and possibility of future franchise or expansion.
Ngiyabonga to Sthe for going all out
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