I bouht 4 matress at the mattress medi centre sasolburg and it was gauranteed for 12 months if the 100 kg weight
are not exeeded, in April 2013. Well it now November 2013 and the springs of the matress is coming out and the total support of the matress is gone.
I was at the branch about 3 weeks ago and they said the factory must come and look at the product, well as always I have not recieved any feedback and phoned the branch this morning and their response is they are still waiting for the factory for a date and time when they will come and look at the product. They promise me they will phone the factory and let me know what is going on,
In the mean while my children must sleep on the low qouality product and develop back pains, that cost R5000.
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